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Case study · Flower farm · Lincolnshire, UK

Smith &
Munson.

Services
Wholesale Portal, Custom Dev
Platform
Shopify
Client since
2022
Key outcome
$149.95/mo app removed

The brief

A British flower farm
that needed more
than their tools.

Smith & Munson grow cut flowers on their farm in Lincolnshire — selling seasonally direct to the public and through trade channels. We’ve worked together for years across a number of projects, building up their store from the ground up.

The most recent project: replacing a third-party wholesale app costing $149.95 per month with a native Shopify solution. The app worked, but it was expensive for what it did and added unnecessary complexity to their setup.

The problem
$149.95/month for a wholesale app that could be replaced with native Shopify tools — for nothing.

The context

Shopify has the native tools to handle wholesale. Most brands just don’t know how to wire them together.

Most brands reach for a third-party app immediately because the native setup isn’t obvious. But for a store like Smith & Munson, the right architecture meant they could own the experience entirely — without paying ongoing app fees.

They’re on a standard Shopify plan, which means no B2B features — but customer tags, price rules, and some careful Liquid work can replicate almost everything a wholesale app does, for free.

The work

Built natively.
No app required.

01
Customer tag architecture

Wholesale buyers are tagged in Shopify’s customer admin. Those tags gate access to a dedicated wholesale section and trigger wholesale pricing automatically — no login wall app required.

02
Ex-VAT price display

Business buyers need to see prices excluding VAT. A combination of Liquid conditionals and JavaScript ensures the right price is shown to the right customer type throughout the storefront — product pages, collection pages, cart.

03
Wholesale order form

A dedicated wholesale order page built in Liquid — quantity inputs per variant, inline stock indicators, add-to-cart for multiple products simultaneously. Built to feel like a proper trade portal, not a consumer storefront.

04
Automated invoicing

Wholesale orders need a proper invoice. We configured Order Printer Pro with a bespoke Smith & Munson template — their branding, correct VAT breakdown, order details formatted for trade buyers.

Since 2022
A long-standing client relationship

The wholesale portal is one project in a longer relationship. We’ve built their store, added custom functionality over the years — including a custom handwritten note printing template for personalised gift orders — and continue to work together when new challenges come up.

The outcome

Replaced. Simplified.
No ongoing cost.

The new portal went live and immediately performed better than the third-party app — faster, cleaner, and built exactly around how Smith & Munson operate.

The $149.95/month app fee is gone. The functionality is native to their Shopify setup, which means it works regardless of theme updates, Shopify changes, or future development. Nothing to cancel, nothing to maintain.

We’ve worked together since 2022 across the full store — from the original build through to custom functionality and ongoing development as the business grows.

$0
Monthly wholesale app cost — down from $149.95/mo
2022
Client since — one of our longest-standing relationships
Native
Built in Shopify — no app dependencies, no ongoing cost
Smith & Munson Flower growers
Lincolnshire, UK

Client since 2022
“When you find someone so easy to work with, who gets what your needs are and delivers — that’s worth a lot.”
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