Shopify consultant · Since 2016

The Shopify partnerfor brands thatwant more.

Not an agency. Not a contractor. A Shopify Partner who learns your store properly and stays involved.

Trusted by
LO.studioSmith & MunsonIsla & FraserScenteredThine OrganicsKnitted HomeTori MurphyDolcettaFirst Chapter

01Who you get

The person who sells is the person who builds.

Agencies sell you a team. What arrives is a junior with a ticket. With me, the person you speak to in the scoping conversation is the person writing the Liquid, configuring the Flow, and reviewing every output — and picking up when something matters.

AgencyJack Neville

Account manager → senior → junior → you wait

You → me → done

You pay for their office, team costs, margin

You pay for the work. That’s it.

Staff turnover means starting over

I know your store. No re-briefing, ever.

Jack Neville, Shopify consultant
Jack Neville · Shopify consultant since 2016

02How it runs

How it actually runs.

  1. 00

    Conversation

    No brief form. No discovery fee. Tell me what you’re working with and I’ll tell you what’s possible.

    Takes
    ~30 min
    You get
    A rough shape, honestly
  2. 01

    Scope & quote

    Fixed price or day rate, in writing, before anything starts. If it isn’t worth doing I’ll say so here.

    Takes
    1–3 days
    You get
    A written scope
  3. 02

    Build

    On a development store or theme preview. You review as it goes; nothing reaches your live store until you’re happy with it.

    Takes
    Days to weeks, scoped
    You get
    A preview link, not a surprise
  4. 03

    Handover

    Documentation, a walkthrough, and a store you can run without calling me. That is the point of the handover, not the end of it.

    Takes
    Half a day
    You get
    Docs and a walkthrough
  5. Then, if it’s useful

    Most clients stay past the handover. None of them had to decide that upfront.

    Ad-hoc
    Hourly, no minimum
    Ongoing Partner
    90 days, then rolling
    Growth Partner
    90 days, then rolling

03In their words

What clients say when I’m not in the room.

Isla & Fraser Organic cotton baby knits, UK Client since 2020
“We can’t recommend Jack highly enough. He is extremely knowledgable and reassuring. He created a fantastic base for us to start from, guided us on the best template to use, and then spent a…”
Knitted Home Knitting superstore, London Client since 2025
“Jack is the type of person I really enjoy working with, straight to the point and gets the job done, professional and efficient, I booked him in for my second new website without hesitation.”
Smith & Munson Flowers growers, Lincolnshire Client since 2017
“...when you find someone so easy to work with, who gets what your needs are and delivers, that's worth a lot!”
Tori Murphy Textile brand, Nottingham Client since 2013
“...he’s played a big role in forming the aesthetic ... He’s consistent, dedicated and above all a good guy.”

04Selected work

Built to solve real problems.

lo.studioCaptured Sept 2026
lo.studio — the storefront, top of the homepage
01 lo.studio
AuditCustom JSSEORetainer

From a full audit in 2025 to their one-stop shop for Shopify — a gift-with-purchase engine the team runs from admin, SEO, launch pages and the day-to-day.

thefirstchapter.co.uk ↗Case study coming
thefirstchapter.co.uk — the storefront, top of the homepage
02 First Chapter
LaunchCustom sectionsTheme

Store set-up and launch for an heirloom baby brand, including a custom brand-story section rebuilt to hold together at every screen width.

romanbanknurseries.co.uk ↗Case study coming
romanbanknurseries.co.uk — the storefront, top of the homepage
03 Roman Bank Nurseries
Pre-orderMetaobjectsCustom PDP

A self-built pre-order system, per-bulb pack pricing and planting calendars driven by metaobjects — replacing a pre-order app.

All 5 case studies → Including the stores I’m writing up now.

05Next step

Ready to talk Shopify?

Tell me what you’re working with. I’ll tell you what’s possible and whether we’re a good fit. I work with a small number of clients deliberately — that’s how I stay genuinely useful to each one.